SUPPORT FOR SMALL BUSINESS IT NETWORKS IN ANGLIA

support through remote access

Most support tasks for both servers and users PC's are achieved using remote access.

We connect to your network across the internet and manage your system using a tool called Remote Desktop.

The advantages are obvious:

• No call-out charge
• Rapid response
• Shared screen - we can watch you whilst you are working in order to diagnose problems
• Out of hours support - we can do it when your office is closed and avoid disruption